TexBox

If you don’t already, you need to know how deaf people use the telephone and other equipment to communicate.

Textphones and Minicoms

Used by deaf people to make calls using text in ‘real time’ over the phone line to another textphone. For deaf people this is the closest equivalent of a voice telephone conversation, it offers instant connectivity and interactive live communication.

Mobile Phones

SMS is easily used for short messages and now with ToMobile textphone software deaf people can use their mobiles to have live text conversations with textphones or other textphone enabled mobiles.

E-mail & Internet

Although email is widely used, organisations don’t offer live messaging as a common way of getting in touch.

There are various types and degrees of deafness so deaf people use a variety of ways to communicate, but organisations need effective communications channels to be able to interact with deaf people easily and efficiently. Why? So that they can offer an equal level of service as stated in the DDA (Disability Discrimination Act)